Editorial property management — for self-managing landlords

A property assistant for landlords. in Australia.

Hearthwright handles tenant messages, maintenance, rent follow-ups, and the paperwork. You step in only when your judgment is actually needed.

Coverage

24 / 7

On-call around the clock

Portfolio

1 – 15+

From a single door to a 15+ portfolio

Review

100%

Human-in-the-loop on flagged decisions

Works alongside your existing tools

Workflow

Three jobs. You only see one of them.

The repetitive work that fills a landlord's week — answered, logged, and acted on. You're only pulled in when something needs your call.

  1. 01

    Listen

    Messages, reminders, and tradespeople routes into one inbox. The assistant reads, drafts, and files before you open your laptop.

  2. 02

    Act

    Rent reminders, maintenance triage, compliance paperwork — handled, logged, and accounted for without you chasing any of it.

  3. 03

    Escalate

    Only the things that need your judgment rise back to you. Everything else is settled in the background.

What we handle

Four jobs that quietly keep your portfolio intact.

Each one handled, logged, and account-able — without turning your week into a shift on the property desk.

Rent & arrears follow-up

A predictable reminder that softens when it needs to.

A short, predictable reminder sequence. When a tenant flags hardship we hold the cadence and bring it back to you for a call.

Maintenance triage

The right trade, with the right scope, without five phone calls.

We read the request, agree on the trade, agree on the spend threshold, and book it. You only step in when the cost or scope crosses the line you set.

Compliance reminders

The paperwork that quietly keeps a tenancy alive.

Inspections, lease renewals, condition reports, and the records you wished you had when something gets queried. Kept in order without you filing them.

Human-in-the-loop escalation

A real person steps in when it counts.

Every flagged decision lands with a reviewer who has the context to make the call. The reasoning is logged so the next time it comes up, the answer is already there.

Pricing

One flat monthly rate. Set by portfolio size.

From a single door to a 15+ portfolio — the price scales with how many properties you manage, never with how many people you've added to a dashboard.

Sole landlord

$29/ MO

1 property

A single door, fully managed — every workflow, no seat fees.

  • Tenant messages, drafted and logged
  • Maintenance triage + trade booking
  • Rent follow-ups with hardship handling
  • Decision audit trail
  • A real person when it counts
  • No per-seat charges

Small portfolio

Most popular

$59/ MO

2–5 properties

For the landlord juggling a handful of doors and a day job.

  • Tenant messages, drafted and logged
  • Maintenance triage + trade booking
  • Rent follow-ups with hardship handling
  • Decision audit trail
  • A real person when it counts
  • No per-seat charges

Mid portfolio

$99/ MO

6–15 properties

A growing portfolio where every saved hour compounds.

  • Tenant messages, drafted and logged
  • Maintenance triage + trade booking
  • Rent follow-ups with hardship handling
  • Decision audit trail
  • A real person when it counts
  • No per-seat charges

Large portfolio

$149/ MO

15+ properties

Self-serve at this rate — or talk to us about a custom plan.

  • Tenant messages, drafted and logged
  • Maintenance triage + trade booking
  • Rent follow-ups with hardship handling
  • Decision audit trail
  • A real person when it counts
  • No per-seat charges

Need a custom plan for 15+ doors? You can still self-serve at this rate — or reach out to negotiate.

FAQ

Common questions from landlords.

Don't see yours? Ask us directly.

Next step

Get a quote for your portfolio in 30 minutes.

Send us how many properties you manage and roughly where. We'll come back with a price, a timeline, and what the first month looks like.

hearthwrighthw@polsia.app